If you’ve noticed Abstract is out of sync, try these troubleshooting steps:
- Logout of Abstract.
- Restart your computer.
- Relaunch Abstract and login.
- Click Retry from the syncing menu.
- From the syncing menu, use ••• and select Restart Incomplete.
- Commit or discard uncommitted changes on your computer(s).
After these steps, go to Help > Save Debug Report… to send us your debug report. Let us know the name of the organization, project, and branch where you’re experiencing trouble.
If you do this within ~3 minutes of trying the above steps, any errors causing the syncing issues should show up in the report. From there, we can offer customized troubleshooting steps based on what’s happening.